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Privacy Policy

Covenant Care Services (“CCS” or “we“) values its customers, respects your privacy, and wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information that we collect through our website, located at https://www.covenantcareadoptions.com/, which contains a link to this Privacy Policy. Said website will be referred to in this Privacy Policy as the “CCS Online Property”. This Privacy Policy does not apply to information collected through any means other than the CCS Online Property – such as information collected through our store or office – although you may opt out from certain uses and disclosures of your Personal Information by us, as described below under the “Choices and Access” section, with respect to all Personal Information collected by CCS, regardless of whether such information is collected through the CCS Online Property or otherwise.

We encourage you to read this Privacy Policy before using the CCS Online Property or providing information to us. By using the CCS Online Property or providing information to us, you acknowledge that we may collect, use, and disclose your information in accordance with this Privacy Policy.

Updates to This Policy

We may change this Privacy Policy at any time. Please take a look at the “Last Updated” legend at the top of this page to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective on the “Last Updated” date indicated above. By using the CCS Online Property or providing information to us following such changes, you will have accepted the revised Privacy Policy.

Personal Information

Personal Information We Collect

We collect two types of information: Personal Information and Other Information. “Personal Information” is information that identifies you as a specific individual. “Other Information” is any information that does not identify you as a specific individual. Other Information is addressed below, under the heading “Other Information“.

We and our service providers may collect the following Personal Information:

  • Name;
  • Postal address (including billing and shipping addresses);
  • Telephone number;
  • Email address; and
  • Credit and debit card number.

IF YOU SUBMIT ANY PERSONAL INFORMATION RELATING TO ANYONE OTHER THAN YOURSELF, YOU REPRESENT THAT YOU HAVE OBTAINED ANY NECESSARY CONSENT FROM THAT INDIVIDUAL FOR USE AND DISCLOSURE OF THAT INDIVIDUAL’S PERSONAL INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.

How We Use Personal Information

We and our service providers may use Personal Information:

  • To respond to your inquiries and fulfill your requests, including to contact you if necessary;
  • To process and fulfill your order, for example by confirming your order and your billing and shipping information, processing your payments, delivering your products and communicating with you regarding your order;
  • To send you important information regarding the CCS Online Property, changes to our terms, conditions and policies and other administrative information;
  • To send you information by email, postal mail, telephone and other means about our products, services, contests, sweepstakes and other promotions;
  • To administer and fulfill our contests, sweepstakes, and other promotions (please note that certain contests, sweepstakes, or other promotions may have additional rules or policies, which could contain different or additional information about how we use and disclose your personally identifiable information; we suggest that you read any such rules or policies carefully in the event of a conflict between such rules or policies and this Privacy Policy, such rules or policies will govern);
  • To help us improve the customer experience, including by learning more about your preferences to help personalize your experience with us;
  • To analyze trends and statistics in connection with our businesses and internet properties, including to measure the success of marketing campaigns and to compile statistics about usage and response rates;
  • To protect the security or integrity of our businesses and Internet property; and
  • As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our Affiliates; (f) to protect our rights, privacy, safety or property, or that of you, our Affiliates or others; and (g) to allow us to pursue available remedies or to limit the damages that we may sustain.

How Personal Information Is Disclosed

Your Personal Information may be disclosed:

  • To our third-party service providers, who provide services such as website hosting, data storage, data analysis, payment processing, order fulfillment, IT services and infrastructure, customer service, email delivery and administration, credit card processing, auditing and other similar services to enable them to provide services;
  • To our subsidiaries and affiliated entities (collectively, our “Affiliates”) for marketing and other purposes;
  • To identify you to anyone to whom you send messages through the CCS Online Property;
  • To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceeding); and
  • As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our Affiliates; (f) to protect our rights, privacy, safety or property, or that of you, our Affiliates or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.